Privacy Policy
This Privacy Policy explains how EnerStudio.io ("EnerStudio," "we," "us," or "our") collects, uses, and protects your information when you use our website and services (the "Service"). By using the Service, you agree to the practices described here.
1. Information we collect
- Account information — your name, email address, and business name when you sign up.
- Content you provide — the prompts, text, images, and other inputs you submit to generate videos, and the videos you create.
- Payment information — handled by our payment processor (Stripe). We do not store your full card details on our servers.
- Usage & device data — analytics such as pages visited and actions taken, collected via Google Analytics, plus standard log data like IP address and browser type.
- Messages — information you send us through our contact form or by email.
2. How we use your information
- to provide, operate, and improve the Service and generate your videos;
- to process payments, manage subscriptions, and prevent abuse or fraud;
- to respond to your questions and provide support;
- to understand usage and improve performance and features; and
- to comply with legal obligations.
3. Cookies & analytics
We use cookies and similar technologies, including Google Analytics, to understand how the Service is used and to improve it. You can control cookies through your browser settings; disabling them may affect some features.
4. Third-party service providers
We share information with trusted providers only as needed to run the Service — for example, hosting and database providers, AI generation and voice providers, our payment processor (Stripe), and analytics. These providers process data on our behalf and are expected to protect it. We do not sell your personal information.
5. Data storage & security
We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data retention
We keep your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data as described below.
7. Your rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at the email below and we will respond within a reasonable time.
8. Children
The Service is not directed to, and may not be used by, anyone under 18 years old. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date above and, where appropriate, notify you.
10. Contact
Questions or requests about your privacy? Email us at EnerStudio.IO@gmail.com.